Facing an LG washer stuck on load sensing is a common yet troubling issue for many. This essential feature, designed to gauge laundry load and adjust settings accordingly, can malfunction, halting the wash cycle before it even begins.

Through this guide, we’ll explore effective strategies to resolve this problem, ensuring your laundry routine returns to normal swiftly. By understanding the root causes and implementing targeted solutions, you can easily overcome the challenge of a washer that’s unable to move past the load sensing phase.

Common Causes of Load Sensing Issues

Lg Washer

The common causes of load sensing issues in LG washers can vary, but they generally stem from both mechanical and electrical problems. These issues can disrupt the washer’s ability to accurately assess and adjust to the load size, leading to the machine getting stuck on the load sensing phase. Here are some of the primary causes:

  • Faulty Load Sensing Sensor: A critical component, the load sensing sensor, can malfunction, preventing the washer from moving past the sensing stage. This sensor is responsible for detecting the weight of the laundry load.
  • Imbalanced or Overloaded Drum: An unbalanced load can cause the washer to struggle with accurately sensing the load size. Similarly, overloading the washer beyond its capacity can also lead to sensing issues.
  • Technical Glitches: Simple technical glitches in the washer’s software or firmware can cause the machine to freeze on the load sensing phase. A reset might be required to clear these glitches.
  • Electrical Failures: Issues such as faulty wiring, a defective control board, or problems with the power supply can impact the washer’s functionality, including its load sensing capability.
  • Clogged or Faulty Water Inlet: If the washer cannot fill with water properly due to a clogged or faulty water inlet valve, it may not proceed past the load sensing phase.
  • Drain Hose Issues: A loose or clogged drain hose can prevent the washer from sensing the load properly, as it impacts the machine’s ability to manage water during the cycle.
  • Mechanical Failures: Components like the drive motor or shift actuator, which are crucial for the washing cycle’s progression, can fail and affect the load sensing process.

Fix: Lg Washer Stuck on Load Sensing

1. Reset Your Washing Machine

Resetting your LG washing machine is often the first step towards solving the load sensing issue, as it can clear out any software glitches or system errors that may be causing the washer to get stuck.

  • Turn Off: Press the power button to turn off your washer.
  • Unplug: Remove the washer’s plug from the electrical outlet.
  • Wait: Leave the washer unplugged for at least one minute to allow it to reset. Waiting longer, like 10 minutes, can be even more effective.
  • Reconnect: Plug the washer back into the outlet.
  • Turn On and Test: Power on the washer and run a short cycle without laundry to check if the issue is resolved.
Also Read: LG Washer IE Error Code

2. Check the Load Sensing Sensor

Checking the load sensing sensor in your LG washer involves a few specific steps, as this component is crucial for the machine to accurately determine the load’s weight and adjust the wash cycle accordingly. If your washer is stuck on the load sensing phase, the sensor may be malfunctioning. Here’s a simplified guide on how to check and potentially fix issues with the load sensing sensor:

  • Safety First: Ensure the washer is turned off and unplugged from the power source to prevent any electrical hazards.
  • Access the Sensor: The load sensing sensor is typically located near the washer’s motor, underneath the drum. You may need to remove the back panel or the washer’s bottom access panel to reach it. This process varies by model, so consulting your washer’s manual for specific access instructions is crucial.
  • Inspect for Visible Damage: Once you have access to the sensor, check for any visible signs of damage or wear. Look for any disconnections, corrosion, or damage to the sensor itself or its wiring.
  • Test the Sensor: If your model allows and you have the technical know-how, you might use a multimeter to test the sensor’s continuity. A malfunctioning sensor might not show continuity or might display incorrect resistance levels. Refer to your washer’s manual for the expected resistance values.
  • Replace if Necessary: If the sensor is found to be faulty, it needs to be replaced. Sensors are specific to the washer’s model, so ensure you get the correct replacement part from LG or an authorized parts dealer.
  • Reassemble and Test: After replacing the sensor, carefully reassemble any parts you had to remove. Plug in the washer, turn it on, and run a test cycle to see if the issue is resolved.

3. Balance the Load

Balancing the load in your LG washer is crucial for preventing issues during the load sensing phase and ensuring an efficient wash cycle. An unbalanced load can cause the washer to become stuck on load sensing, make excessive noise, or even lead to damage over time. Here’s how to ensure your load is balanced:

  • Even Distribution: When loading your washer, distribute clothes evenly around the washer drum. Avoid lumping all the items on one side.
  • Match Item Types: Try to wash items of similar size and weight together. Mixing heavy items like towels with lightweight items such as small garments can cause an imbalance.
  • Avoid Overloading: Do not overload the washer. Each washer has a maximum capacity, and exceeding this can lead to imbalance and strain on the washer’s motor and drum. Check your user manual for the recommended load size.
  • Underloading: Just as overloading can cause problems, so can underloading. If there are too few items in the washer, they may not distribute evenly, leading to imbalance. If you only have a few items, use the appropriate cycle designed for small loads.
  • Adjust as Needed: If you notice the washer is vibrating excessively or making unusual noises during the cycle, it may be due to an imbalanced load. Pause the cycle and redistribute the items inside the drum to balance the load before restarting.
  • Use High-Efficiency Detergent: High-efficiency (HE) detergents produce fewer suds and can help prevent imbalance issues during the washing cycle. Excessive suds can cause loads to become unbalanced.
Also Read: Maytag top load washer stuck on sensing

4. Inspect and Tighten the Drain Hose

Inspecting and tightening the drain hose of your LG washer is a critical step in troubleshooting issues related to load sensing or drainage. A loose or clogged drain hose can prevent your washer from advancing past the load sensing phase or properly draining water, leading to operational issues. Here’s a straightforward guide to help you inspect and secure the drain hose:

  • Locate the Drain Hose: First, identify where the drain hose exits the washer. This is typically at the back of the machine, leading from the washer to a drain in the wall or laundry sink.
  • Unplug the Washer: Safety first. Ensure the washer is turned off and unplugged from the power outlet before you start working on it.
  • Check for Kinks and Blockages: Gently pull the washer away from the wall to access the drain hose. Inspect the hose for any kinks, twists, or bends that could obstruct water flow. Straighten out any kinks to ensure a smooth path for water.
  • Inspect for Damage: Look over the hose for signs of wear, tears, or damage. A damaged hose can leak and affect the washer’s ability to drain correctly.
  • Ensure a Secure Connection: Verify that the drain hose is firmly attached to both the washer and the drain system. If the hose seems loose, tighten the connection by hand or with pliers if necessary. However, be careful not to overtighten, as this could damage the hose or fittings.
  • Check for Clogs: If you suspect a clog, you may need to detach the hose to inspect it more closely. Place a bucket or towel under the hose to catch any residual water, then remove the hose to check for and clear out any blockages.
  • Reattach and Test: Once any issues have been addressed, securely reattach the drain hose. Run a short wash cycle to test that the machine can now drain correctly without getting stuck on the load sensing phase.
  • Consider Hose Replacement: If the hose is damaged or persistently problematic, consider replacing it with a new one that matches your LG washer’s specifications.

5. Check for Electrical and Mechanical Issues

Checking for electrical and mechanical issues is a crucial step when your LG washer is stuck on load sensing. These problems can prevent the machine from operating correctly. While tackling these issues may require a bit more technical knowledge, here’s how you can start:

Electrical Issues

  • Power Supply: Ensure the washer is properly plugged in and receiving power. Check for any tripped circuit breakers or blown fuses that might affect the power supply to your washer.
  • Control Board: The control board is the brain of your washer, managing all its functions. If your washer is stuck on load sensing, the control board may have experienced a failure. Look for signs of burn marks or damage. A multimeter can help verify the continuity of connections on the board.
  • Wiring and Connections: Inspect all visible wiring and electrical connections for signs of wear, tear, or disconnections. Loose or damaged wires can impact the washer’s functionality.

Mechanical Issues

  • Drive Motor: The drive motor turns the drum. If it’s malfunctioning, the washer may not move past the sensing phase. Listen for unusual noises that might indicate a problem with the motor, and check for continuity with a multimeter.
  • Shift Actuator or Rotor Position Sensor: These components are crucial for the washer to transition between cycles and for load sensing. Faulty actuators or sensors can freeze the washer in the sensing mode. You may need to consult the washer’s manual or a professional to test these parts.
  • Water Inlet Valve: If the washer cannot fill with water correctly, it might get stuck on load sensing. Check the water inlet valve for clogs or mechanical failure that could restrict water flow.
  • Drain Pump: Ensure the drain pump is not clogged or malfunctioning. A pump that can’t remove water efficiently might cause the washer to halt operations.
Also Read: Roper washing machine stuck on sensing fill

6. Address Water Supply Issues

Addressing water supply issues is essential when your LG washer is stuck on load sensing, as adequate water flow is crucial for the machine’s operation. Here are steps to troubleshoot and resolve common water supply problems:

  • Check Water Supply Valves: Ensure that the hot and cold water supply valves leading to your washer are fully open. Partially closed valves can restrict water flow, affecting the washer’s ability to sense and fill correctly.
  • Inspect Hoses for Kinks or Damage: Water hoses connecting your washer to the supply valves can become kinked or damaged, impeding water flow. Straighten any kinks and replace hoses if they are damaged or show signs of wear.
  • Clean Water Inlet Filters: Small filters at the connection point of the supply hoses and the washer can get clogged with sediment or debris, reducing water flow. Turn off the water supply, disconnect the hoses, and check the filters. Clean them thoroughly or replace them if necessary.
  • Test Water Pressure: Low water pressure in your home can affect the washer’s ability to fill properly. You can test water pressure with a pressure gauge attached to an outdoor faucet. If the pressure is below the manufacturer’s recommended range (usually around 20-116 psi for LG washers), you may need to consult a plumber.
  • Examine the Water Inlet Valve: The water inlet valve opens to allow water into the washer. If it’s faulty, water may not enter the machine at all, or it may enter too slowly. Testing the valve typically requires a multimeter to check for continuity. If the valve is defective, it will need to be replaced.
  • Monitor for Error Codes: Some LG washers display error codes that can help diagnose water supply issues. For example, an “IE” error code indicates a problem with water input. Refer to your washer’s manual for a list of error codes and their meanings.


Addressing an LG washer stuck on load sensing involves a systematic approach, from resetting the machine to checking for electrical and mechanical issues, and ensuring the water supply is adequate. By tackling these key areas, you can often resolve the problem and restore your washer’s functionality, keeping your laundry routine smooth and efficient.

Read More:

Similar Posts