ADT Doorbell Camera Flashing Red: How To Fix It?

If you have an ADT doorbell camera, you may have noticed that it occasionally flashes red. So you might have wondered why is my ADT doorbell camera flashing red? What does this error even mean? Is something wrong with the camera?

Well, in this article, we’ll explain what this ADT doorbell Camera flashing red error means and how you can fix it.

So let’s get into the topic right away:

Why Is My ADT Doorbell Camera Flashing Red?

• Low Battery: One reason could be that the battery is low and needs to be replaced. To check the battery level, open the ADT app and look for the battery status indicator. If the indicator is red, then it’s time to change out the battery.
• Wi-fi Connection Issues: Another reason could be that there is a problem with the WiFi connection. You can try resetting the router or rebooting it to see if that helps.
• Software Malfunction: If the problem persists, it could be due to a software malfunction. In this case, you should contact ADT customer service for assistance in troubleshooting the issue.

How To Fix ADT Doorbell Camera Flashing Red?

Low Battery

If your ADT doorbell Camera flashing red, it could be because the battery is low and needs to be replaced. Batteries can last up to two years, depending on the usage of the camera. If the battery has been in use for two years or more, it is time to replace it. 

How to fix it:

Replacing the battery is a simple process that can be completed in a few steps. 

• First, you will need to remove the back plate of the doorbell camera to expose the battery. Use a screwdriver to carefully remove the screws that secure the back plate in place. 
• Once the back plate is removed, you will see the battery attached to the circuit board. Disconnect the old battery by unplugging the wire connecting it to the circuit board. Once it is disconnected, you can replace the battery with a new one of the same model and size. 
• When reattaching the back plate of your doorbell camera, make sure that all of the screws are tightened securely. Test the doorbell camera with a freshly-installed battery to ensure that it is working correctly and not flashing red anymore. 

Wi-Fi Connection

Another reason for your ADT doorbell Camera flashing red error, could be Wi-Fi connection. This could be because of interference, signal strength, or a problem with the router. If you have recently moved the router, changed its settings, or are having issues with the signal, this could be a possible reason why your ADT doorbell camera is flashing red.

How to fix it:

To fix this issue, you can try to move the router closer to the doorbell camera and see if that resolves the problem. You can also try to change the channel on the router or adjust the transmission power. If these steps do not work, then you should contact your internet service provider to find out what else you can do to improve your Wi-Fi connection.

Software Malfunction

If the problem still persists, it could be due to a software malfunction. In this case, you should contact ADT customer service for assistance in troubleshooting the issue. They can help diagnose the issue, provide instructions on how to fix the problem and answer any additional questions you may have.

The customer service team can be reached by phone or email. The customer service team is available 24/7 to assist with any technical issues and provide expert advice. You can also use their website’s live chat feature for quick and easy support.

Factory Reset Your ADT Doorbell

If your ADT doorbell Camera flashing red even after troubleshooting and replacing the battery, you can perform a factory reset. This process will erase any settings or customizations that have been made to the device and will restore it to its default factory settings. 

• Disconnect your ADT doorbell camera from power. 
• Press and hold the Reset button on the back of the doorbell camera for 10 seconds. The light should turn off and stay off while you’re holding the reset button down. 
• Release the Reset button and wait for a few seconds. 
• Reconnect your ADT doorbell camera to power and wait for the camera to reboot. The light should now be green and stable indicating a successful factory reset. 

Now that your ADT doorbell camera has been reset, you will need to configure it once again with your Wi-Fi network before it can be used. If you’re having trouble connecting to Wi-Fi, contact your Internet Service Provider for assistance or consult the ADT customer service.

Conclusion

If your ADT doorbell Camera flashing red, it could be due to a number of reasons such as a low battery, Wi-Fi connection issues, or a software malfunction. With the guide provided above you can troubleshoot this problem very easily even by yourself. Even, if the problem still persists after taking major steps in the above mention guide, make sure to contact ADT customer service for assistance in resolving the issue.