Dealing with a ‘Maytag top load washer stuck on sensing’ can be a frustrating hurdle in your home laundry routine. This issue, commonly encountered by users of Maytag washers, hinders the machine from advancing beyond the initial sensing phase, crucial for determining the load size and water requirements.

In this comprehensive guide, we’ll explore the causes and provide practical solutions to fix your Maytag top load washer when it’s stuck on sensing, ensuring a smooth and efficient laundry experience.

Fix Maytag Top Load Washer Stuck on Sensing

1. Reset Your Washing Machine

Resetting your Maytag top load washer can often resolve the issue of it being stuck on the sensing phase. This process is straightforward and can be the first step in troubleshooting without needing to dive into more complex solutions immediately. Here’s how you can reset your washing machine effectively:

  • Turn Off: Power off the washer by pressing the off button or unplugging it.
  • Wait: Leave the washer off for about 1 minute.
  • Turn On: Power on the washer by pressing the on button or plugging it back in.
  • Test: Run a short wash cycle to check if the issue is resolved.
Also Check: How to reset Maytag bravos washer?

2. Check for Faulty Components

When your Maytag top load washer is stuck on sensing, checking for faulty components is a critical step in troubleshooting. Here’s a simplified approach to identify and address common faulty parts that could be causing the issue:

  • Shift Actuator: This component is crucial for transitioning between wash cycles. A malfunctioning shift actuator can prevent the washer from moving past the sensing phase. Symptoms of a faulty actuator include the washer not advancing cycles properly. If the shift actuator is defective, replacing it might be necessary.
  • Drive Motor: The drive motor powers the drum’s rotation during the wash cycle. Signs of a failing drive motor include the washer not spinning or agitating correctly. A non-functional drive motor can cause the washer to remain in the sensing phase. Inspection may reveal if the motor needs repair or replacement​​.
  • Control Board: The washer’s control board is its brain, managing all its functions. A faulty control board can lead to the washer getting stuck on sensing, as it fails to progress to the next cycle. Indicators of control board issues might include unresponsive controls or unusual washer behavior. This component might require professional assessment for repair or replacement​​.
  • Lid Switch/Lock: Ensures the lid is securely closed during operation. A broken lid switch or lock can prevent the washer from progressing beyond sensing, as it interrupts the cycle for safety reasons. Check for any obstructions or damages and consider replacing this part if it’s not functioning correctly​​.

3. Mechanical and Electrical Issues

When diagnosing a Maytag top load washer stuck on sensing, it’s crucial to consider both mechanical and electrical issues that could be at play. Here’s how to address these concerns effectively:

Mechanical Issues

  • Drive Belt Inspection: A worn or damaged drive belt can prevent the washer from moving past the sensing phase. Inspect the belt for any signs of wear, tears, or looseness. If the belt is damaged, replacing it is necessary to ensure proper function.
  • Motor Functionality: The motor is key to the washer’s operation. If the washer is not agitating or spinning, the motor may be to blame. Listen for unusual noises or check for a burnt smell, which could indicate motor issues. A professional might be needed to assess and possibly replace the motor.
  • Load Balancing: An improperly balanced load can cause the washer to remain in the sensing phase. Ensure the laundry is evenly distributed, and the washer is not overloaded. Adjust the load as needed and try restarting the cycle.

Electrical Issues

  • Control Board Problems: The control board orchestrates the washer’s operations. Issues here can manifest as the washer freezing on the sensing phase. Look for error codes or signs that the washer isn’t responding to controls as expected. A reset may help, but a faulty board might require replacement.
  • Power Supply Check: Ensure the washer is receiving consistent power. Fluctuations or interruptions in power can affect the washer’s ability to progress beyond the sensing phase. Verify the power outlet is functioning correctly and that the washer’s plug is secure.
  • Sensor Calibration: The sensors that detect the load might need recalibration. If these sensors are not functioning properly, they can signal the washer to stay in the sensing phase indefinitely. Refer to the washer’s manual for instructions on recalibrating sensors or consider consulting a professional for help.
Also Check: Fix Maytag washer stuck on sensing

4. Load Balancing and Overloading

Load balancing and avoiding overloading are critical steps to ensure your Maytag top load washer operates correctly and moves past the sensing phase efficiently. Here’s how to manage these aspects:

Load Balancing

  • Even Distribution: Make sure clothes are evenly distributed around the washer drum before starting the wash cycle. This helps the washer maintain balance during the sensing and subsequent cycles.
  • Adjustments During Wash: If you notice the washer is off-balance during the cycle, pause it and manually adjust the items inside. This can prevent the washer from getting stuck on sensing due to imbalance.

Avoiding Overloading

  • Follow Capacity Guidelines: Always adhere to the manufacturer’s recommendations for load capacity. Overloading the washer can strain the motor and other mechanical parts, leading to issues including getting stuck on the sensing phase.
  • Judge by Volume, Not Weight: Remember, it’s not just the weight but the volume of clothes that counts. Bulky items take up more space and can lead to overloading even if the weight seems within limits.
  • Test for Overloading: After loading, if you can’t fit your hand in the top of the drum, this could indicate the washer is overloaded. Remove some items and try again for better results.

Proper load balancing and avoiding overloading are simple yet effective practices that can significantly impact the performance of your Maytag top load washer.

5. Inspecting the Belt

Inspecting the belt of your Maytag top load washer is a crucial step when troubleshooting issues, especially if the washer is stuck on the sensing phase. A damaged or worn belt can affect the washer’s ability to move through its cycles properly. Here’s a simplified guide to inspecting the belt:

  • Unplug the Washer: Safety first. Ensure the washer is unplugged from the power source to prevent any electrical hazards.
  • Access the Belt: Depending on your Maytag model, you may need to remove the back panel or access panel to reach the belt. This typically involves unscrewing the panel. Refer to your washer’s manual for specific instructions related to your model.
  • Examine the Belt: Look for signs of wear, such as cracks, fraying, or areas where the belt may have stretched out of its original size. The belt should be tight and intact around the pulleys.
  • Check for Proper Tension: The belt should have a slight amount of give but should not be loose. A loose belt can slip, causing the drum not to turn correctly and the washer to get stuck in the sensing phase.
  • Replace if Necessary: If you find any damage or if the belt seems loose, it will need to be replaced. Belts are specific to the model of your washer, so ensure you purchase the correct replacement part.
  • Reassemble and Test: After replacing the belt or if you find it to be in good condition, reassemble any parts you removed. Plug the washer back in and run a test cycle to ensure the issue is resolved.


In conclusion, troubleshooting a Maytag top load washer stuck on sensing involves several steps, from a simple reset to inspecting various components like the belt, control board, and ensuring proper load balancing. Each of these steps plays a crucial role in addressing the issue, enhancing the efficiency of your washer. Remember, while some fixes can be DIY, seeking professional help is advisable for complex issues. Regular maintenance and prompt attention to these problems can extend the life of your Maytag washer, ensuring it remains a reliable part of your daily routine.

Read More:

Similar Posts